While the rest of the world grows up and continues to use the Internet, biometrics, and improved efficiency, the Department of Motor Vehicles (DMV) continues to kill everyone’s day with endless lines, paperwork, policies, and wackiness.
I’m getting ready to renew my license, and I just know I’m going to be one of the monkeys standing in several long lines like a moron waiting to take the same damn test I took 15 years ago (plus or minus a few stupid questions). No matter how early I get there I will be waiting for something, or will have to get back in line after they tell me that I forgot to fill out something.
I just can’t believe that after two decades the DMV hasn’t been able to do anything about the ridiculously long lines and slow process. Who’s running this outfit? Is it a money thing or just a lack of brains preventing this department from moving into the 21st Century? Why is it that I can vote on election day in 5 minutes flat with a few touch screen monitors, check myself out at the registrar in Target, and file my taxes electronically from the comfort of my couch, but can’t avoid killing an entire damn day standing in line at the DMV?
Am I off here?